ve94 Terms & Conditions and Usage Policy

§ Introduction — About These Terms

These Terms and Conditions govern the relationship between all players who use the ve94 platform (ve94.im) and its services. By accessing and using ve94's services, you are considered to have read and agreed to these terms.

Please read this policy carefully in full. If there is anything you do not understand, you can check the FAQ page or contact our team through 24/7 Live Chat.

1 Account Registration and Requirements

1.1 Who Can Open an Account

To register an account on the ve94 platform, the following requirements must be met —

• You must be 21 years of age or older.
• Each individual is allowed only one account. If we find that one person has opened more than one account, all deposited funds will be forfeited and the account will be closed.
• Accurate personal information must be provided. ve94 reserves the right to close any account opened with false information.
• Using a third party's financial account for deposits or withdrawals is not permitted.

1.2 Account Security

You are responsible for keeping your account login credentials confidential and not sharing them with anyone. If you suspect unauthorised access, report it to ve94 immediately via Live Chat. ve94 is not liable for any losses arising from your own negligence.

1.3 Account Suspension

ve94 may suspend or close an account without prior notice for the following reasons —

• Violating these terms and conditions
• Fraudulent use of funds to claim bonuses, or directly exploiting the platform
• Cases suspected of player collusion
• Intentional exploitation of technical bugs

2 Deposit and Withdrawal Policy

2.1 Deposit Methods

You can deposit at ve94 using the following payment methods — KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer.

2.2 Withdrawal Processing Time

Withdrawal requests are reviewed by the ve94 team and are normally processed within 15 minutes to 2 hours. You are asked not to place further bets while your withdrawal is being reviewed.

2.3 Withdrawal Restrictions

• Withdrawals are only made to the same payment account used to deposit. Transfers to third parties are not allowed.
• To withdraw a balance that includes bonus funds, the bonus wagering requirement must be met first.
• ve94 reserves the right to request any documents needed to carry out KYC (Know Your Customer) verification at any time.

3 Bonus and Promotion Policy

3.1 Welcome Bonus

ve94's welcome bonus — get a 120% bonus on your first deposit (up to a maximum of 100,000 Ks).

3.2 Bonus Eligibility

• Each bonus can only be claimed once.
• Winnings earned from a bonus cannot be withdrawn until the wagering requirement has been met.
• If ve94 detects any deliberate bonus abuse, the bonus and any winnings earned from it will be voided.

3.3 Other Promotions

Cashback, VIP cashback, referral bonuses, and each ongoing promotion have their own specific terms. These should be read together with this policy.

4 Game Rules

4.1 Fair Play

All games at ve94 must be played fairly and honestly. Hacking, bug exploiting, use of third-party software tools, and collusion are strictly prohibited.

4.2 Bets Are Final

Once a bet has been placed, it cannot be changed or cancelled for any reason. ve94 is not responsible for any losses resulting from disconnections or personal device failures.

4.3 Technical Issues

In cases where ve94 can confirm that a serious technical fault caused winning data to be lost, ve94 reserves the right to issue a reasonable refund at its own discretion.

4.4 Game Types

ve94 offers football betting, live casino (Baccarat, Roulette, Dragon Tiger), slots, Shan Koe Mee, 2D/3D lottery, and esports betting. Each game may have its own rules — please read them carefully before playing.

5 VIP Tiers and Cashback

The ve94 VIP program has 3 tiers: Bronze, Silver, and Gold.

• Bronze: Weekly cashback of up to 0.4%.
• Silver: Weekly cashback of up to 0.8%.
• Gold: Weekly cashback of up to 1.2%.

VIP level upgrades depend on a player's gaming history and activity. Note that cashback is paid in bonus form, so wagering requirements may apply.

6 Responsible Gaming

ve94 is a platform that puts players' wellbeing first. Remember that gambling should be for entertainment purposes, not a tool for solving financial problems you cannot afford.

• If you want to set a play limit, you can contact the ve94 team via Live Chat.
• You can request voluntary self-exclusion to temporarily suspend your account.
• Anyone under 21 is not permitted to use this platform.

You can read more on the Responsible Gaming page.

7 Privacy & Security

ve94 protects the personal information players provide using SSL encryption technology and will never sell or share it with any third party. You can read full details on how personal information is stored and used in the Privacy Policy.

8 Limitation of Liability

ve94 makes every effort to deliver platform services, but ve94 is not responsible for losses arising from the following —

• Losses caused by the player's own negligence or violations
• Technical issues beyond the control of the player and ve94 (such as ISP connection failures, local power outages, etc.)
• Failures of third-party services (banks, payment services)

The maximum liability ve94 accepts is limited to the specific deposit amount relating to the player's claim.

9 Amendments to Terms

ve94 reserves the right to amend or update these terms at any time. Any significant changes will be announced on the platform. Players who continue to use the platform after an amendment is published are considered to have accepted the revised terms.

Last updated date of this policy: 1 November 2026

10 Contact & Dispute Resolution

If you have any questions or disputes regarding these terms, you are asked to contact the ve94 team first for resolution.

• 24/7 Live Chat — instant responses available in Myanmar language
• [email protected] — you can send detailed enquiries here

ve94 is committed to resolving every player enquiry with reason and fairness.