Privacy First

ve94 Privacy Policy

Q: How can I request that my data be deleted?

You can submit a deletion request by contacting support@ve94.im or through the platform's Live Chat. All data will be deleted promptly, except for financial records that must be retained by law, and you will receive a confirmation once the deletion is complete.

Q: How can I correct my personal data if it is wrong?

You can request a correction via Live Chat or at support@ve94.im. Providing your national registration card or identity document will help us process the correction. Our team will handle your request and resolve it promptly.

ve94 is open about how your personal data is stored, protected, and what it is used for.

Last updated: 1 November 2026

By accessing and using the ve94 platform, you agree to the terms set out in this Privacy Policy ("Policy"). We handle and protect your personal data with great care. This Policy explains how your data is stored, what it is used for, and what rights you have.

Section 1

Data We Collect

When you register and play on ve94, we collect the following personal data from you—

1.1 Information You Provide Directly

Full name, date of birth, and gender
Email address
Contact phone number
Payment details (KBZPay, Wave Money, AYA Pay, CB Pay, and bank transfer number)
Identity verification details provided via national registration card or citizenship scrutiny card

1.2 Information Collected Automatically

IP address and computer / mobile device information
Browser type and version
Website usage records (log files)
Cookies and session tokens
Game history and deposit / withdrawal records

We never store your full card number or PIN code. All financial data is handled securely with SSL encryption.

Section 2

Purpose of Data Use

Your personal data is used only for the following purposes—

Account login verification and identity checks (KYC)
Processing deposits, withdrawals, and bonus payments
Improving our service and enhancing the player experience
Fraud Prevention and Security Checks
Applying Responsible Gambling Limits
Platform Performance Data Analysis (Anonymised)
Fulfilling Legal Obligations

We promise not to use your data for any purpose beyond what is stated here.

Section 3

Sharing Data with Third Parties

ve94 does not sell, rent, or share your personal data with third parties for payment. However, limited data sharing may be necessary in the following cases—

Payment Service Providers: Secure connections with KBZPay, Wave Money, AYA Pay, CB Pay, and banks to process deposits and withdrawals
Legal Compliance: Relevant data must be provided when a valid legal request is received in connection with any legal proceeding
Technology Providers: Computer/server service providers required to operate the platform — bound by confidentiality agreements with us

All third parties must comply with the privacy agreement they have entered into with us.

Section 4

Cookies and Tracking Technologies

ve94 uses cookies and tracking technologies on its website for the following purposes—

4.1 Essential Cookies

These cookies are strictly necessary for account login, security checks, and core platform functions, and cannot be turned off.

4.2 Analytics Cookies

These cookies help us understand how players use our website. You have the right to decline these cookies.

4.3 Managing Cookies

You can delete or block cookies through your browser settings. Please note that disabling essential cookies may affect some website functions.

Section 5

Our Efforts to Protect Data Security

We take the security of your personal data very seriously. Here is how we protect it—

All data in transit and at rest is protected with SSL/TLS encryption
Financial data is handled in accordance with PCI-DSS compliance
Staff access is restricted through role-based access control
Regular vulnerability scans and penetration tests are conducted
Data Loss Prevention (DLP) policies are in place
In the event of a data breach, players will be notified without delay as required by law

Section 6

Data Retention Period

ve94 retains your personal data in accordance with the following principles—

While Your Account Is Active: Data is kept for as long as your account remains open
After Account Closure: Financial records required by law must be retained for a specified period, after which they will be securely deleted
Non-Essential Data: Deleted permanently once the purpose for which it was collected has been fulfilled

Section 7

Players' Rights

Every player has the following rights regarding their personal data—

Right of Access: You can ask what data we hold about you
Right to Rectification: You can request that inaccurate data be corrected
Right to Erasure: You can request deletion of your data, subject to any legal restrictions
Right to Restriction: You can request that certain data processing be temporarily paused
Right to Portability: You can request a copy of your data for your own use
Right to Object: You can object to certain purposes of data processing

To exercise any of these rights, contact us at [email protected]. You can also reach us through our 24/7 Live Chat.

Section 8

Protecting Minors

ve94 does not allow anyone under 21+ to access the platform. We do not knowingly collect personal data from minors. If you notice that a person under 21+ has submitted data on our website, please contact [email protected] immediately — we will delete it promptly.

Section 9

Transfers of Data to Other Countries

Some of our service providers may be based outside Myanmar. When data is transferred in this way, we ensure it is handled under a Data Processing Agreement and with encryption, so the security standards set out in this policy remain unchanged.

Section 10

Policy Updates

This privacy policy may be updated from time to time. If there are significant changes, players will be notified in advance by email or platform notification. Continuing to use the platform after an update is made means you accept the new policy.

Please note that the date of the last update to this policy is shown at the top of this page.

Section 11

Contact Us

If you have any questions, requests, or complaints about your personal data, you can reach our Data Protection team—

Email: [email protected]

Live Chat: 24/7 in Burmese

Once your message is received, our team will get back to you as quickly as possible. ve94 is always ready to explain clearly how your personal data is handled.

Personal Data Protection — Questions & Answers

Yes — ve94 protects every payment with SSL encryption. We never store full card numbers, PIN codes, or OTPs on our servers. Payments are processed through Myanmar payment services such as KBZPay, Wave Money, AYA Pay, and CB Pay, and are completed within 15 minutes to 2 hours.

No — ve94 does not sell or rent players' personal data to third parties. When we need to work with payment service providers, only limited data is shared, and those providers are bound by a data protection agreement.

You can submit a deletion request by contacting [email protected] or through the platform's Live Chat. All data will be deleted promptly, except for financial records that must be retained by law, and you will receive a confirmation once the deletion is complete.

There are two types of cookies — (1) essential cookies required for login and security, and (2) analytics cookies used to improve the website. You can turn off the second type in your browser settings. The first type is required for the platform to function.

If a data breach occurs, players will be notified immediately as required by law, with a clear explanation of which data was affected and what steps will be taken. The data protection team will respond right away and work to limit the impact.

You can request a correction via Live Chat or at [email protected]. Providing your national registration card or identity document will help us process the correction. Our team will handle your request and resolve it promptly.